Contact support

2 minutes readLast updated August 20, 2026

Summary

How to reach us and what to include.

Get in touch

Use the contact form in the Help Center. Signed in, it already knows who you are, and you can attach up to five files.

Help us fix it faster

Include:

  • What you were trying to do
  • What happened instead
  • Where you were — the screen, or your booking link
  • When it happened, and whether it still does
  • A screenshot if you have one

Something urgent

Say so, and describe the effect on your bookings. Anything stopping customers booking or paying is looked at first.

What we cannot do

We cannot see your password, and we do not take payments on your behalf or ask for card details by email.

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